Official WhatsApp Business API, Telegram Bot API, and OTT messaging solutions — chatbots, notifications, payments & CRM integration
We build production-ready solutions on the WhatsApp Business API, Telegram Bot API, Viber, and Facebook Messenger — delivering rich conversational experiences inside the messaging apps your customers already use, without a separate mobile app.
From WhatsApp chatbots and automated notifications to end-to-end workflows with payments, CRM sync, order management, and live agent handoff — our team handles the full OTT messaging integration stack so your business communicates at scale.
All solutions use official, policy-compliant APIs with end-to-end encryption, high-availability infrastructure, and real-time analytics — ready for millions of messages per month for businesses worldwide.
Versatile OTT messaging and chatbot solutions for every business need
Resolve FAQs, track orders, and manage tickets automatically on WhatsApp and Telegram — with smart SLA-based escalation to live agents when needed.
Transactional alerts, appointment reminders, delivery updates, and promotional broadcasts via WhatsApp Business API with delivery and read receipts.
Browse catalogs, place orders, track shipments, and process returns — complete shopping journeys inside WhatsApp or Telegram bots.
Secure in-chat payment links, bill collection, subscription renewals, and payment confirmation receipts without leaving the messaging app.
Collect NPS scores, product feedback, and market research through conversational survey flows with automated response analysis.
Points balance checks, reward redemption flows, referral campaigns, and personalised offers delivered directly in-chat.
Discovery & Use-Case Design: We map your customer journeys, identify automation opportunities, and define conversation flows, integrations, and escalation paths.
Platform Setup & API Access: WhatsApp Business API account setup, Telegram bot creation, phone number registration, message template approvals, and webhook configuration.
Bot & Flow Development: Conversation flows, intent handling, response templates, and rich message types built and tested in each platform's sandbox.
Backend Integration: API connections to your CRM, billing, order management, or database with real-time sync, error handling, and retry logic.
Testing & Go-Live: End-to-end QA across conversation paths, load testing, staged rollout, monitoring, analytics, and handover documentation.
Why businesses choose OTT messaging APIs over traditional channels.
WhatsApp and Telegram messages achieve open rates of 90%+ — far outperforming email and SMS for customer communication.
Handle thousands of simultaneous conversations with bots — reducing support costs while delivering instant, consistent responses 24/7.
Leverage WhatsApp's global user base and Telegram's rapidly growing platform — no app install or sign-up friction for your customers.
Build powerful customer-facing workflows on existing messaging infrastructure — no native app development, maintenance, or store distribution needed.
WhatsApp Business API development is the process of integrating Meta's official WhatsApp Business Platform into your systems so you can send and receive messages at scale — including chatbots, notifications, payments, and CRM-connected workflows — without using the consumer WhatsApp app.
A focused Telegram bot with core flows and one backend integration typically launches in 2–4 weeks. Multi-platform builds covering WhatsApp Business API, Telegram, payments, and CRM sync usually take 4–8 weeks depending on complexity and template approvals.
Yes. All solutions use official WhatsApp Business API (Meta), Telegram Bot API, Viber, and Facebook Messenger APIs — fully compliant with each platform's policies, message templates, and encryption requirements.
Yes. We connect bots to your CRM, ERP, billing, and order systems via REST APIs and webhooks for real-time two-way sync, ticket creation, and live agent handoff with full conversation history.
Yes. We implement in-chat payment links and collection flows connected to Stripe, Flutterwave, Paystack, mobile money, or local payment providers — with confirmation receipts delivered in the same conversation.
We build on WhatsApp Business API, Telegram Bot API, Viber, and Facebook Messenger. Solutions can run on a single platform or as a unified multi-channel messaging stack.